Privacy Policy

Effective Date: August 21, 2024

Epic Tours (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.epictours.com and interact with our services.

1. Information We Collect

• Personal Information: When you book a tour or contact us, we may collect personal information such as your name, email address, phone number, and payment details.
• Usage Data: We collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time spent on our site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal information for the following purposes:

• Booking and Service Fulfillment: To process your tour bookings, provide customer support, and manage your account.
• Communication: To send you booking confirmations, updates, promotional offers, and other relevant information.
• Website Improvement: To analyze website usage and improve our services and user experience.
• Security: To protect against fraudulent activities and ensure the security of our website and services.

3. How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us with booking processing, payment processing, and customer support.
• Legal Compliance: We may disclose your information if required by law or to respond to legal processes, protect our rights, or enforce our terms and conditions.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Choices and Rights

• Access and Correction: You have the right to access and correct your personal information. You can update your details through your account or by contacting us.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in the emails or contacting us directly.
• Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our website.

6. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

• Email: info@epictoursja.com
• Phone: (876) 424-8913
• Address: 1 Claude Clarke Ave, Montego Bay

By using our website and services, you agree to the terms of this Privacy Policy.