Terms & Conditions

Welcome to Epic Tours Jamaica. These Terms and Conditions govern your use of our website and services. By booking a tour or using our website, you agree to these terms. Please read them carefully.

1. General Information

• Company Information: Epic Tours Jamaica is operated by [Your Company Name], located at 1 Claude Clarke Ave, Montego Bay, Jamaica.
• Contact Information: For inquiries, please contact us at +1 (876) 424-8913 or info@epictoursja.com.

2. Booking and Payment

• Booking: To book a tour, you must provide accurate personal information and any required deposit. Full payment may be required at the time of booking or before the tour date, as specified in the tour details.
• Payment Methods: We accept various payment methods including credit/debit cards and online payment systems. Payment details are processed securely.
• Confirmation: Upon booking, you will receive a confirmation email with details of your tour and payment receipt.

3. Cancellation and Refund Policy

• Cancellation by Customer:
  • More than 48 hours before the tour: Full refund.
  • Within 48 hours: 50% refund.
  • Less than 24 hours or no-show: No refund.
• Cancellation by Epic Tours: In the unlikely event that we need to cancel your tour, you will be offered an alternative date or a full refund.

4. Changes and Amendments

• Changes by Customer: Requests to change or amend bookings should be made as soon as possible. Changes are subject to availability and may incur additional charges.
• Changes by Epic Tours: We reserve the right to make changes to tour itineraries, schedules, and prices. Any changes will be communicated to you as soon as possible.

5. Responsibilities

• Travel Requirements: It is the responsibility of the customer to ensure they meet all travel requirements, including visas, vaccinations, and travel insurance.
• Personal Belongings: Epic Tours is not responsible for lost or stolen personal belongings during the tour.
• Health and Safety: You must follow all instructions provided by our guides for your safety and the safety of others. We reserve the right to refuse service if a guest is deemed unfit for the tour.

6. Liability and Disclaimers

• Liability: Epic Tours is not liable for any injury, loss, or damage arising from participation in our tours, except where required by law.
• Disclaimers: We make every effort to ensure the accuracy of the information on our website and in our promotional materials. However, we are not responsible for any inaccuracies or errors.

7. Privacy Policy

• Data Collection: We collect personal information necessary for booking and providing our services. This information is handled in accordance with our Privacy Policy.
• Data Security: We use secure methods to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Governing Law

• Jurisdiction: These Terms and Conditions are governed by and construed in accordance with the laws of Jamaica. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Jamaica.

9. Changes to Terms

• Updates: We may update these Terms and Conditions from time to time. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• Phone: +1 (876) 424-8913
• Email: info@epictoursja.com
• Address: 1 Claude Clarke Ave, Montego Bay, Jamaica

Thank you for choosing Epic Tours Jamaica. We look forward to providing you with an exceptional experience!